sometimes you say or do bad things while you’re in an awful mental place. sometimes you say things that are rude or uncalled for or manipulative. and i’m not going to hold that against you. mental illness is hard, and no one is perfect. but once you’re through that episode, you need to take steps to make amends. you need to apologize.
“i couldn’t help it, i was having a bad episode” is a justification, not an apology.
“i’m so fucking sorry, i fucked up, i don’t deserve to live, i should stop talking to anyone ever, i should die” is a second breakdown and a guilt trip. it is not an apology.
when you apologize, the focus should be on the person you hurt. “i’m sorry. i did something that was hurtful to you. even if i was having a rough time, you didn’t deserve to hear that,” is a better apology. if it was a small thing, you can leave it at that.
if you caused significant distress to the other person, this is a good time to talk about how you can minimize damage in the future. and again, even if it is tempting to say you should self-isolate and/or die, that is not a helpful suggestion. it will result in the person you’re talking to trying to talk you out of doing that, which makes your guilt the focus of the conversation instead of their hurt.
you deserve friendship, and you deserve support. but a supportive friend is not an emotional punching bag, and mental illness does not absolve you of responsibility for your actions. what you say during a mental breakdown doesn’t define you. how you deal with the aftermath though, says a lot.
This is the most carefully-nuanced discussion of this I think I have ever seen. Thank you for writing this.
Tag: important words
The claim that ‘just’ ‘shrinks your power’ was popularized earlier this year by former Google executive Ellen Petry Leanse. As I pointed out then, what it overlooks is the fact that words like ‘just’ have a range of functions: you can’t just [sic] assert that they are ‘demeaning’ in every context. (As I also pointed out, Nike didn’t choose ‘Just Do It’ as a slogan because they thought it sounded pleasingly weak and powerless.) Even when ‘just’ is being used as a hedge (i.e., to make a point less forceful or more tentative), the commonest reason for that is simply to be polite; and politeness is more strategic than demeaning.
Only the other day, I got an email that read:
“Sorry to disturb you over the holiday period, but I’m just trying to firm up the schedule, and I wondered if you’d had time to check your diary yet. Have a great new year and get back to me when you have a chance.”
I didn’t think, ‘oh, this guy is really shrinking his power’ (yes, I did say ‘guy’: writing ‘sorry’ and ‘just’ in emails is not an exclusively female habit). I thought, ‘well, that’s considerate, making clear he knows it’s Christmas and I might have better things to do than help him with his schedule’. And since he had been considerate, I figured I’d return the favour: I replied the same day.
If he’d left out all the ‘self-undermining’ politeness features, the email would have looked more like this:
“I’m trying to firm up the schedule, so please check your diary and get back to me as soon as possible.”
The style may be more businesslike, but I’d have read this version as accusatory and borderline hostile (‘hey, I’ve got a schedule to make, why haven’t you given me the information I need?’). And I’d have registered my displeasure by putting it in the pending file until we were both officially back at work. So, politeness can pay dividends: ‘sorry’ and ‘just’ FTW.
Apart from being based on naïve and simplistic ideas about how language works, the other big problem with the ‘women, stop undermining yourselves’ approach is that it presupposes a deficit model of women’s language-use. If women use the word ‘sorry’ more than men (and by the way, that’s a genuine ‘if’: I’m not aware of any compelling evidence they do), that can only mean that women are over-using ‘sorry’, apologizing when it isn’t necessary or appropriate. The alternative interpretation—that men are under-using ‘sorry’ because they don’t always apologise when the circumstances demand it —is surely no less logical or plausible, but somehow it never comes up. As I said back in the summer, the assumption is always that ‘a woman’s place is in the wrong’.
The reason for this is simple. If your business is peddling advice to women, you have to begin by persuading women they’ve got a problem, and that the cause of the problem is their own behaviour. If that’s not the case—if, for instance, the problem has more to do with other people’s attitudes or with structural inequality—then telling women to behave differently is not going to fix very much.
Debbie Cameron, Crap Apps and Female Email (via allthingslinguistic)
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